No two call centers are alike, therefore Surge takes a specialized approach by listening and understanding our client’s unique challenges and needs to create a custom system for recruiting, training and staffing. We recognize the importance and demands of call handling. Our validated assessments and proprietary intake process goes beyond determining skill set, but measure phone voice, customer relations, sales ability, decision making, multi-tasking ability, quality service, navigation techniques and much more.
We have the expertise and knowledge to recruit and staff a variety of positions including:
Let our expert staffing specialists handle your temporary, temporary-to-hire, direct hire and payroll needs.