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Account Manager

As a Leader in staffing and workforce solutions for the modern-day business, Surge Staffing is professional staffing and solutions firm specializing in temporary staffing, permanent placement and workforce management. We are currently seeking a full-time permanent Account Manager to work in our corporate office located in Columbus, OH.


The Account Executive is a key member of our team. This individual is committed to the achievement of the company’s growth aspirations and sales goals. This qualified candidate will be responsible for the following: Identifies, qualifies and sells our products and service.


  • Directly responsible for the company’s revenue
  • Develop plans and strategies for developing business and achieving the company’s sales goals
  • Manage the use of budgets
  • Manage the sales teams, operations and resources to deliver profitable growth
  • Define and oversee incentive programs that motivate the sales team to achieve their sales targets
  • Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives
  • Exceed customer expectations and contribute to a high level of customer satisfaction
  • Hire and develop sales staff
  • Provide detailed and accurate sales forecasting
  • Put in place infrastructure and systems to support the success of the sales function
  • Compile information and data related to customer and prospect interactions
  • Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions
  • Work closely with the marketing function to establish successful channel and partner programs
  • Manage key customer relationships and participate in closing strategic opportunities
  • Travel for in-person meetings with customers and partners and to develop key relationships

REQUIREMENTS (required education, experience, knowledge, skills & abilities):

  • Minimum 2-4 years of experience in a supervisory or leadership role, preferably in the staffing industry
  • Previous experience in sales, human resources, or a service industry required
  • Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and Internet
  • Ability to make competent use of work-related equipment and materials
  • Ability to remember information (e.g., policies, procedures) or locate resources to find information as needed
  • Ability to travel to various locations (e.g., customer sites, other company offices) as needed
  • Ability to communicate effectively and tactfully with others
  • Ability to work with other team members as well as independently
  • Cooperative, team-oriented, patient, calm under pressure
  • Ability to arrange things in certain order (e.g., alphabetically, numerically)
  • Ability to produce results within an autonomous environment, within company guidelines and have the flexibility to identify and respond to changes in priorities
  • Strong written and verbal communication skills
  • Ability to provide excellent customer service to all clients (customers and employees)
  • Ability to advise, counsel, guide and influence the opinions and decisions of others (e.g. customers and employees)
  • Ability to analyze and evaluate people, data and things to determine courses of action
  • Previous business development experience including developing sales strategies, conducting cold calls, making sales presentations, closing techniques and developing service and pricing proposals
  • Ability to demonstrate success working in a fast-paced, highly competitive, deadline-oriented environment
  • Self-motivated with exhibited sense of urgency in all sales and service related activity
  • Exceptional communication, presentation, follow-up, negotiation, and closing skills. Strong emphasis on listening skills
  • Ability to develop teams and work effectively in team environments
  • Strong leadership skills, initiative and creativity with the ability to identify and convey successful techniques and approaches
  • Ability to develop the professional skills of employees

Equal Opportunity Employer

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at 614-388-0403.

Please email your resume to: