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Branch Manager (Sales)

Surge Staffing is a renowned staffing agency dedicated to connecting great customers with great employees. We are proud to offer employment relief to thousands of individuals each year and we are quickly expanding.

The Branch Manager (Sales) is a hunter, an entrepreneurial-minded able to perform/succeed in a fast-paced, ever-changing work environment and possesses exceptional customer service & leadership skills. This person is expected to cold call and prospect clients, to build relationships with the clients and to effectively manage a team. We are looking for a leader that wants to make an impact on our company but also wants to grow.


  • Will work as a Staffing Specialist for 2-4 weeks to understand our processes, the business and the client before stepping into this role.
  • Provide overall supervision and counsel to branch office staff; conduct and lead weekly status meetings to discuss company strategies, objectives and results
  • Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers
  • Present customers with additional Surge products and services to increase satisfaction and maintain business partnerships
  • Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch
  • Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
  • Cultivate and monitor activities designed to recruit, train and retain temporary associates needed to fill all available assignments; coach and counsel temporary associates to ensure quality performance and job satisfaction
  • Troubleshoot and resolve problems or complaints of temporary associates, as well as, customers and other personnel
  • Review all financial and general management reports; implement bill/pay structure to ensure a proper gross profit level
  • Process and assist with claims as directed by the Unemployment and Workers’ Compensation Departments


  • High School Diploma or equivalent work experience/education required
  • Minimum 1-2 years of experience in a supervisory or leadership role; staffing industry experience strongly preferred
  • Previous experience in sales, human resources, or a service industry recommended
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
  • Ability to travel to various locations and customer sites as needed; reliable transportation a must
  • Ability to work effectively and efficiently independently as well as in a group setting
  • Sales-minded, team-oriented and exceptionally calm under pressure
  • Proven functionality and success in a fast-paced, highly competitive, deadline-oriented working environment
  • Self-motivated with exhibited sense of urgency in all sales and service related activity
  • Exceptional communication, presentation, follow-up, negotiation, and closing skills

Equal Opportunity Employer

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at 614-388-0403.


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