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Bilingual Staffing Specialist


Surge Staffing is seeking a Bilingual Staffing Specialist in Olive Branch, MS. 

    PRIMARY FUNCTIONS & RESPONSIBILITIES:

    • Deliver superb customer service to clients and temporary associates
    • Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner
    • Recruit, conduct interviews and follow-up with candidates and temporary associates
    • Successfully and strategically match employee skill sets to customers’ hiring needs
    • Assist in the development of business leads & retention of current clientele
    • Act as a professional and reliable liaison between temporary associates and clients
    • Maximize billable hours to increase market share and branch profits
    • Perform a variety of administrative tasks that support the overall mission of quality performance.
    • Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers
    • Present customers with additional Surge Staffing products and services
    • Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch
    • Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
    • Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction
    • Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel

    QUALIFICATIONS:

    • High school diploma required; or equivalent work experience/education greatly preferred
    • Previous experience in a supervisory or leadership role a plus; staffing industry experience strongly preferred
    • Previous experience in sales, human resources, or a service industry recommended
    • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
    • Ability to travel to various locations and customer sites as needed; reliable transportation a must
    • Ability to work effectively and efficiently independently as well as in a group setting
    • Sales-minded, team-oriented and exceptionally calm under pressure, positive attitude

    Please email your resume to: