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Operations Support - Scheduler



Posted Date: 02-02-2024
Job Type: Direct Hire
Location: BERLIN HTS, OH

Job Details:

  • First shift, Monday - Friday
  • 8:00 am - 5:00 pm
  • Weekly competitive pay
  • Quick cash with direct deposit
  • Unlimited $400 referral bonuses
  • Employee incentives and benefits
  • Employee of the Month programs
  • Work with a great company!


Responsibilities:

  • Promptly answer phones and emails to schedule, change, and confirm appointments
  • Input customer data into company systems
  • Read and route correspondence, collect customer information, and manage assignments to maintain an organized workflow
  • Manage department schedule by updating calendars, arranging meetings, setting conferences, and coordinating travel
  • Complete requests by greeting customers and assisting with inquires
  • Inspect necessary equipment to keep it operational or call for repairs
  • Coordinate with Sales Department to set due dates based on lead time and other contributing factors
  • Balance incoming orders with existing capacity and backlog, distribute upcoming schedule and coordinate with Production Supervisor to ensure ideal staffing levels and coverage
  • Collaborate with the team to meet performance and company standards, quotas, and deadlines
  • Maintain a safe, clean, and organized work environment
  • Attend education opportunities, training, and meetings when required


Position Requirements:

  • Previous scheduling or administrative experience and/or education is preferred
  • Strong communication, writing, collaboration, organization, and time management skills needed
  • Proficient in Microsoft Word, Excel, and Outlook
  • Ability to work with precision and remain focused in a fast-paced environment
  • Strong attention to detail


Surge hires for a variety of top jobs in the area. We specialize in staffing for administrative, call centers, hospitality, logistics, manufacturing, automotive, and technology roles! Call your local branch today and we would be happy to discuss all options with you.


We look forward to partnering with you on your job search!

Why Surge?
-Unlimited $400 referral bonuses
-Great Weekly Pay
-Health/Dental/Vision
-Holiday Pay
-Incentive Programs
-Flexible Hours
-Free Skills Training


Opportunities:

  • Seasonal
  • Part-time
  • Full-time
  • Direct hire
  • Flexible

    Surge is an equal-opportunity employer and is committed to a diverse workplace. All employment decisions are made on the basis of qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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