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Host and Hostess

Posted Date: 05-10-2021
Job Type: Temp
Location: Elon, NC

Job Description:

  • Politely greet guests as they enter and add them to a waiting list if necessary
  • Offer accurate wait times and carefully monitor waitlist
  • Provide menus and answer any initial questions the guests might have
  • Lead guests to tables or waiting areas
  • With table rotation in mind, assign guests to seats they prefer while ensuring servers receive the correct number of customers
  • Coordinate with wait staff
  • Periodically engage with customers to check if they are satisfied with the food and service
  • Assist in resolving any issues that arise
  • Take reservations and answer questions over the phone
  • Remain updated on promotions, discounts, shortages, and updates to provide the most accurate information
  • Help in other areas as needed

Position Requirements:

  • Provide top-notch customer service
  • Positive attitude and customer-focused
  • Problem solver
  • Able to stand for long periods of time
  • Outstanding communication and collaboration skills
  • Follow written and verbal instructions carefully and efficiently

Why Surge?
 -Unlimited $400 referral bonuses
 -Great Weekly Pay
 -Holiday Pay
 -Incentive Programs
 -Flexible Hours
 -Free Skills Training
 Surge is an equal opportunity employer and is committed to a diverse workplace. All employment decisions are made on the basis of qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.