Guest Services
POSTED 2025-10-29
JOB INFORMATION
LOCATION
BRANCH
Dover, OH
OH - New Philadelphia
POSITION TYPE
PAY
Long-Term
Hourly/Salary
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JOB DETAILS

  • First shift, Monday - Friday
  • 8:00 am - 5:00 pm
  • Weekly competitive pay
  • Quick cash with direct deposit
  • Unlimited $400 referral bonuses
  • Employee incentives and benefits
  • Employee of the Month programs
  • Work with a great company!


Job Description:

  • Politely greet guests as they enter and add them to a waiting list if necessary
  • Offer accurate wait times and carefully monitor the waitlist
  • Provide menus and answer any initial questions the guests might have
  • Lead guests to tables or waiting areas
  • With table rotation in mind, assign guests to seats they prefer while ensuring servers receive the correct number of customers
  • Coordinate with wait staff
  • Periodically engage with customers to check if they are satisfied with the food and service
  • Assist in resolving any issues that arise
  • Take reservations and answer questions over the phone
  • Remain updated on promotions, discounts, shortages, and updates to provide the most accurate information
  • Help in other areas as needed


POSITION REQUIREMENTS

  • Provide top-notch customer service
  • Previous experience in customer service or the restaurant industry is a plus
  • Positive attitude and customer-focused
  • Problem solver
  • Able to stand for long periods
  • Outstanding communication and collaboration skills
  • Follow written and verbal instructions carefully and efficiently


Surge hires for a variety of top jobs in the area. We specialize in staffing for administrative, call centers, hospitality, logistics, manufacturing, automotive, and technology roles! Call your local branch today and we would be happy to discuss all options with you.


We look forward to partnering with you on your job search!

WHY SURGE?
-Unlimited $400 referral bonuses
-Great Weekly Pay
-Health/Dental/Vision
-Holiday Pay
-Incentive Programs
-Flexible Hours
-Free Skills Training


OPPORTUNITIES

  • Seasonal
  • Part-time
  • Full-time
  • Direct hire
  • Flexible

    Surge is an equal-opportunity employer and is committed to a diverse workplace. All employment decisions are made on the basis of qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Why Surge


At Surge. we're committed to empowering our team members with benefits and opportunities that make a real difference. We believe in building a workplace where you're valued and equipped to succeed. Let's thrive together. Here's why Surge stands out:



REFERRAL BONUSES:

Your network has value-get rewarded with $400 for every referral.
INCENTIVE PROGRAMS:

Reach your goals faster with rewarding programs designed with opportunities to boost your earnings.
HEALTH, DENTAL, AND VISION COVERAGE

Comprehensive benefits that prioritize your wellbeing.
FREE SKILLS TRAINING:

Advance your career with no-cost training designed to sharpen your skills.
WEEKLY PAY

Competitive and consistent pay that recognizes your contributions.
PAID HOLIDAYS:

Celebrate important moments and holidays with peace of mind while feeling financially secure.
FLEXIBLE HOURS:

Achieve a healthy work-life balance with adaptable hours

Surge is an equal-opportunity employer and is committed to a diverse workplace. All employment decisions are made on the basis of qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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