Customer Service Representatives
POSTED 2025-10-16
JOB INFORMATION
LOCATION
BRANCH
Columbus, GA
GA - Columbus
POSITION TYPE
PAY
Temp
Hourly/Salary
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JOB DETAILS

  • Second shift, Sunday - Saturday
  • 3:00 pm - 11:00 pm
  • Weekly competitive pay
  • Quick cash with direct deposit
  • Unlimited $400 referral bonuses
  • Employee incentives and benefits
  • Employee of the Month programs
  • Work with a great company!


RESPONSIBILITIES

  • Take customer calls and offer patient, accurate, and satisfactory service
  • Assist customers through various platforms such as email, chat, text, etc.
  • Guide customers through navigating the website, troubleshooting, ordering, etc.
  • Inform customers about new products, services, or policies
  • Review accounts to provide information and updates regarding billing, shipping, tracking orders, warranties, etc.
  • Maintain an in-depth knowledge of company and policy updates, delays, and the full range of products and services
  • Find resolutions for dissatisfied customers or transfer them to a supervisor for further assistance
  • Listen to customer feedback
  • Use software, databases, scripts, and other tools when appropriate
  • Update call notes and reports in the CRM
  • Meet and exceed performance goals


POSITION REQUIREMENTS

  • Excellent time management, communication, and interpersonal skills
  • Previous customer service experience is preferred
  • Outstanding active listening skills
  • Ability to work in a fast-paced environment
  • Always remain professional and polite
  • Patient and empathetic
  • Willingness to learn
  • Problem-solver
  • Customer-focused
  • Tech-savvy 


Surge hires for a variety of top jobs in the area. We specialize in staffing for administrative, call centers, hospitality, logistics, manufacturing, automotive, and technology roles! Call your local branch today and we would be happy to discuss all options with you.


We look forward to partnering with you on your job search!

WHY SURGE?
-Unlimited $400 referral bonuses
-Great Weekly Pay
-Health/Dental/Vision
-Holiday Pay
-Incentive Programs
-Flexible Hours
-Free Skills Training


OPPORTUNITIES

  • Seasonal
  • Part-time
  • Full-time
  • Direct hire
  • Flexible

    Surge is an equal-opportunity employer and is committed to a diverse workplace. All employment decisions are made on the basis of qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Why Surge


At Surge. we're committed to empowering our team members with benefits and opportunities that make a real difference. We believe in building a workplace where you're valued and equipped to succeed. Let's thrive together. Here's why Surge stands out:



REFERRAL BONUSES:

Your network has value-get rewarded with $400 for every referral.
INCENTIVE PROGRAMS:

Reach your goals faster with rewarding programs designed with opportunities to boost your earnings.
HEALTH, DENTAL, AND VISION COVERAGE

Comprehensive benefits that prioritize your wellbeing.
FREE SKILLS TRAINING:

Advance your career with no-cost training designed to sharpen your skills.
WEEKLY PAY

Competitive and consistent pay that recognizes your contributions.
PAID HOLIDAYS:

Celebrate important moments and holidays with peace of mind while feeling financially secure.
FLEXIBLE HOURS:

Achieve a healthy work-life balance with adaptable hours

Surge is an equal-opportunity employer and is committed to a diverse workplace. All employment decisions are made on the basis of qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.