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Diversity and Inclusion in the Workplace: Why It Matters

Diverse group of people in an office

Benefits of Diversity and Inclusion

Diversity and Inclusion are more than buzzwords; they are fundamental success drivers in today's business world. By embracing diversity and fostering a culture of inclusion, organizations can enjoy many benefits that enhance their bottom line and create a more vibrant and innovative workplace.

Foster a Sense of Belonging

By reflecting the community's diversity in its workforce, an organization can better understand and meet customer needs as well as foster a sense of belonging and inclusivity. Further, it simply helps employees feel welcome. This, in turn, can lead to higher employee satisfaction, productivity, and innovation, driving long-term business success.


Create a Culture of Innovation

Nineteen percent increase

Companies that prioritize diversity and inclusion in their management teams experience a significant boost in innovation revenues.
According to a study by the Boston Consulting Group, organizations with diverse management teams have been shown to achieve 19% higher innovation revenues compared to those with below-average diversity.

In addition to attracting high-quality candidates, diverse leadership fosters creativity and innovative problem-solving through combining diverse backgrounds, experiences, and perspectives.


Provide Enhanced Problem-Solving Capabilities

Eighty seven percent increase

Diversity in teams has been shown to improve problem-solving capabilities significantly.
A recent study found that teams with a diverse mix of ages, genders, and geographical diversities make better decisions 87% of the time.

Diverse perspectives and experiences enhance problem-solving by offering a variety of insights and approaches. This diversity of thought leads to more creative and effective solutions. Additionally, diverse teams can anticipate challenges and develop innovative strategies.

Strategies for Promoting Diversity and Inclusion

Organizations must implement proactive strategies beyond surface-level initiatives to create a genuinely inclusive workplace.

Here are some practical strategies that can help promote diversity and inclusion:

Setting Clear Goals and Objectives

Establishing clear and measurable diversity goals is the first step toward creating a more inclusive workplace. Organizations can track their progress by setting specific objectives and holding themselves accountable for achieving diversity and inclusion targets. These goals should be aligned with the organization's overall mission and values, ensuring that diversity and inclusion are integrated into its core objectives.

Creating a Diverse Hiring Process

Diversifying the recruitment process is essential for attracting a broader range of candidates. Among the ways to achieve this are by expanding recruitment channels, targeting underrepresented groups, and ensuring that job descriptions are inclusive and free of bias.

Blind recruitment practices, in which candidate information that could reveal bias is removed, are also helpful in ensuring fair selection.

Providing Training on Unconscious Bias

Unconscious bias training is crucial for helping employees recognize and mitigate their biases. This type of training raises awareness of how bias can impact decision-making and provides strategies for reducing bias in the workplace.

Creating an Inclusive Work Environment

Creating an inclusive workplace requires a holistic approach that considers both physical and cultural factors. Communication should be open and respectful, a sense of belonging should be fostered among employees, and diverse perspectives and experiences should be supported.

Additionally, companies can create policies and practices that meet the needs of all employees, such as flexible work schedules and inclusive language.


How Surge Promotes Diversity and Inclusion for Your Organization

Diversity and Inclusion painting

At Surge, we are committed to helping organizations embrace diversity and inclusion as core values that drive their success.

Our mission is not just to talk about diversity and inclusion but to live by these principles in everything we do.

We believe that a diverse and inclusive workplace is the right thing to do and the key to unlocking your organization's full potential.

Contact us to learn how we can help you incorporate diversity and inclusion into your organizational mission. Whether you're looking for guidance on developing diversity initiatives, implementing inclusive hiring practices, or fostering a more inclusive work environment,
we have the expertise and resources to support you every step.


  1. https://www.bcg.com/publications/2018/how-diverse-leadership-teams-boost-innovation
  2. https://www.cloverpop.com/hubfs/Whitepapers/Cloverpop_Hacking_Diversity_Inclusive_Decision_Making_White_Paper.pdf

Additional Resources

  • https://learning.linkedin.com/resources/learning-culture/diversity-workplace-statistics-dei-importance
  • https://www.aihr.com/blog/dei-statement-examples/